Mover's and Buyer's Guides Home Wise 13-Jul-2009
A story about service Home Wise 30-Apr-2009
Price Match Guarantee Home Wise 22-Apr-2009
New Customer Feedback Module Home Wise 03-Apr-2009
Great new Partners Home Wise 11-Mar-2009

About Homewise

The Home Wise Catalogue is an online 'virtual shop' that we re-brand for selected Marketing Partners

Our Marketing Partners are generally other businesses that deal with clients who are moving house – removalists, property managers, executive rental managers, body corporate managers etc

The reason we choose to use these sorts of companies to promote and sell products from our catalogue is because a lot of research shows that demand for the sorts of products that we sell is highest when people are moving house. So for us it seems to make sense to approach customers through a trusted and familiar relationship and provide a great product at just the right time

To do so, we build a series of web pages for these businesses that have embedded within them the Home Wise Catalogue. These pages present in almost identical fashion to that Partner’s existing website and branding and the user’s experience is a seamless transition from one to the next

If you are dealing with clients for whom you think this may be a good additional service then we would love to create a site for you so that you can sell these products too. Please just click on the link on your right that says Become a Partner

Also, have a look at some of our Top Partners’ pages to see some examples of how the sites look

What we Do

Build our catalogue with the best available PRODUCTS.

Constantly optimize our DELIVERY system.

Provide excellent SERVICE to our clients and their clients.

How it Works

A brand new business

We will set up a unique website for your business that gives your clients the ability to shop from the Home Wise catalogue beneath your own branding and colours. It's your own virtual shop and it’s backed by our returns and warranty policies, our superb range of products, our customer service centre and our nation wide trackable delivery system If you believe that your clients may, at any time, have an interest in purchasing these sorts of products then all you need to do is BECOME A PARTNER and you can offer this service to your clients right away
A great partnership

We understand that for this partnership to work we must make you look good in front of your clients. We guarantee that our deliveries are always on time. We provide warranties on all of our products and we make sure that every touch point with your clients is a positive experience. BECOME A PARTNER now, we’ve no doubt you’ll be impressed with the value that we can deliver to you
The power of focus

No doubt you and your team are good at what you do. As a result you have the attention of happy clients. We are good at what we do too and we also believe that that’s the way it should be. While you focus on delivering value through your range of goods and services, we are dedicated to doing the same. Through our focus on our unique areas of strength we can collaborate together to bring more than the sum of our individual parts. The idea of you creating your own business in the retail sale of household items would be impossible without the flexibility inherent in the internet. But using this technology you can maintain your focus on your business and leverage off our focus on our own – what a wonderful thing. BECOME A PARTNER with us to make the most of this opportunity
Dollars and cents

At the end of each month, we will send you a report showing exactly what was purchased from the catalogue by your clients. Also, we will send you a commission cheque that is calculated as a percentage of the total gross value of purchases by your clients. This amount is directly credited to your account each month. Brilliant!
Promotion

We even promote for you! As your clients visit your site, some of them will join up to receive information about new products, specials and the like. As they do so we will form a database with their details and politely inform members of all the new things going on within your catalogue. Plus, we will even provide marketing materials for you to send to your clients to let them know about the service Of course, you are welcome to promote this yourself. In fact, some partners that we deal with make this their only business. Safe in the knowledge that we have all of the logistics and customer service handled, all they need to do is find a large enough group of prospective purchasers and they are in business, in minutes! You could be too. All you need to do is fill out the form on the right, BECOME A PARTNER and we will do the rest for you. Simple!

FAQ's

Do I have to have my own website to use this service?

No you don’t actually. We can create a whole new space and business identity for you if you believe you can drive traffic to it. If you have a way of doing so this could be an effective stand-alone business for you

Do you only deal with certain industries?

Well, we generally deal with a specific group of businesses that belong to industries where the clients are moving house or thinking about household things. That said, there is no rule against other businesses joining us as Partners. In fact, we would love to experiment with a wide range of businesses but before you paid the set-up fee you would need to be sure that your business had a chance to make some money with us

How do you track where the customers come from?

Each Partner’s site operates from a separate sub-domain and all of the traffic that arrives at that site is identified separately. This allows us to report to each Partner with their individual traffic and purchase counts. Also, it is through this function that we can provide accurate commission payments and reports

How much are the commissions??!!

The most Frequent of Frequently Asked Questions! We're a little bit reluctant to post the answer to this question in the public domain because it’s not quite as straight forward as a single number. We reward our best Partners with higher commissions and things other than just cash. We also encourage our new Partners with higher commissions to provide some incentive to get into the program and make it happen for them. Plus, the commission rates change from time to time. If you’d like to know what they are today then please call us to speak to a Partner Relationship Manager who can tell you all about it. Being a Partner with us is a great thing to do. Our Partners are the most important part of our business. We try to make them feel that way by providing a whole lot of benefits from their association with us. If you have the slightest interest in being involved then we would love to talk to you all about it

How much does it cost to be involved?

$780 simply covers the cost of building your site. You then just pay $39 each month that you are involved. For these fees you are subscribed to a regularly updated catalogue, your pages are constantly renewed with the latest products and prices and you will be informed of news about product specials should you wish to pass this information on to your clients. At any time you like you may cancel the service and you will not pay any further fees but any commissions owing at that point will, of course, still be paid to you

How much money will I make?

We aren’t able to make any representations as to likely income from the arrangement. It is up to you to imagine how many clients you currently have that may benefit from this service. You can also speak to one of our Partner Relationship Managers and they will tell you about our current commission rates and the sorts of average purchase value that other businesses like yours generate

I don’t know anything about DVD Players. How can I sell this stuff to my clients?

This is a great question because it allows us to provide our favourite answer – the beauty of this business is what we call –‘empowered diversity’. Home Wise empowers other businesses to become a diversified service provider even though the business may have zero strength in this new area. We specialise in product sourcing, logistics and customer service and we bring all of that to you in an automated module that fits neatly into your existing product and service mix. We handle all of the customer enquiries, all of the shipping, all of the payments, all of the returns, warranty issues and so on. You just need to let people know that it’s there

What if there's a problem? I don't want to deal with upset customers

Of course, you don’t. Even more importantly – no one can afford to upset a valuable customer. That's why we have a dedicated 1800 number for customer service calls. Customers can also contact us via email 24/7. We will manage all of the customer service enquiries as well and at every point we will ensure that our standards of service result in the highest conversion of your leads to customers

Where do the pages sit?

The web pages that we create for you sit on our own server so that we can make sure they are always updated and operating effectively. Also, because we host the pages there is no inconvenience or additional cost to you. Plus, when we set up the pages we don’t have to bother you for your DNS settings or plough through your existing code to embed the new pages. The only exception to this is when we place a link on your home page. This is not mandatory but it’s an ideal way to alert customers to your new service and if you’d like us to install it then we will have our developers work with you to make sure it is a simple process

Where do your products come from?

We source our products from a variety of different suppliers. Many are large multi-national companies. Others are smaller local companies that we have chosen because of their fantastic product range and excellent ability to fit in with our logistics processes. In every case our suppliers are limited to those companies that are robust financially, of good standing and those that are providing the best available goods (and service)